SHIPPING
We use FedEx as our main courier for majority of deliveries. However we reserve the right to switch to an alternative service depending on your location.
We ship out of Japan. For products in stock, please allow 1-3 business days for processing before shipping.
JAPAN
Free shipping on all orders
INTERNATIONAL SHIPPING
Orders over $150 USD: Free shipping
Orders below $150 USD: $30 USD flat fee
IMPORT FEES
IMPORTANT: Prices listed do not cover any taxes, duties, and fees that may be levied by your customs/border authority upon delivery. We do not collect this beforehand and cannot give you an estimate of the cost, as charges vary around the world. Any shipping fees, duties, and taxes paid are non-refundable.
NON-PAYMENT OF IMPORT FEES
If the recipient refuses delivery of their order due to not paying the customs charge levied by the destination's border authority, the package will be considered abandoned and disposed of by the shipping carrier, and therefore your order is not eligible for a refund.
Orders that are not received by the recipient and sent back will be deducted the return shipping fee AND all related courier processing fees.
U.S. CUSTOMERS
Delivered Duty Paid, zero extra fees on entry. Please see here.
P.O. Boxes
We DO NOT ship to P.O. Boxes.
If you have placed an order with a P.O. box address, we will have the right to cancel and refund you (minus 10% Shopify + payment processing fee).
DESTINATIONS
We ship to the following countries:
Andorra, Armenia, Australia, Austria, Bahrain, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Jordan, Kuwait, Liechtenstein, Lithuania, Luxembourg, Malaysia, Macau, Maldives, Monaco, Morocco, Netherlands, New Zealand, Norway, Oman, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, U.S. Outlying Islands, United Arab Emirates, United Kingdom and United States.
If you cannot find your home country, please contact us via support@namicawatches.com and we will try our best to find a solution for you.
